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Overnight Supervisor

Location:Chicago, IL
Benefits:Medical, dental, employer paid Life/LTD/ADD, generous PTO employer match
Employment Type:Full Time
Description:Make a difference! Lawrence Hall Youth Services is a first rate child welfare agency serving at-risk youth and their families through residential treatment, education, foster care and older adolescent programs. Under the direction of the Milieu Treatment Manager, the Overnight Supervisor (ONS) will oversee milieu functioning/culture, treatment team functioning, and coordinate the treatment needs of all youth during the overnight shift, in collaboration with the Treatment Team Coordinators, Milieu Treatment Manager, Clinical Supervisor and other administrators. Provides direct supervision (group and individual) to the Residential Treatment Specialists that are assigned to work the overnight shift. Ensures that the treatment plans for youth are implemented. Communicates with Teachers (both internal and community-based), Therapeutic Recreation Workers, Family Members and other internal and external stakeholders in service of the team and youth. Establishes and upholds the therapeutic milieu which is based upon youth-guided, strengths-based, family-focused, data-driven, and trauma-informed culture on the assigned unit. Responsible for the training and development of their supervisees and possesses the skills to both establish and implement a professional development plan for each employee. Special attention is given towards providing each milieu staff with clinical direction, coaching and support in working with youth with significant trauma and abuse histories. Ultimately responsible for the overall quality of services provided to youth and engages in ongoing quality improvement initiatives. May be required to transport clients and assist with other case-management and community-based activities. The supervisor team works collaboratively to ensure that all units are supported in the absence of one or more supervisors. Good verbal communication and written documentation skills are required. Utilization of both verbal and physical intervention skills (individuals age 8-18 weighing a minimum of 50lbs.). The use of physical intervention skills requires frequent kneeling and return to standing position without assistance. Requires a flexible work schedule to meet the demands and needs of the staff and clients. Responsible for the safety and security of clients and staff within the CFTC program.

• Creates and maintains a unit culture which is based upon youth-guided, strengths-based, family-focused, data-driven, trauma-informed, and BARJ philosophies.
• Provides clinically-informed direction, support, and supervision of all milieu staff.
• Leads overnight team meetings and documents summary of meetings.
• Provides supervision to the Residential Treatment Specialists that are assigned to work the overnight shift, both one-on-one and in groups.
• Supervises milieu staff in the performance of their duties. Trains, coaches and develops their treatment skills. Helps them work through particular difficulties with individual children.
• Oversees unit-based treatment programming.
• Provides and symbolizes adult security to residents by maintaining discipline and order within the CFTC, keeping the demands of individual residents in balance with the needs of the Center as a whole.
• Takes financial responsibility, with the direct oversight of the Milieu Treatment Manager, for the operations of the assigned unit and manages resources efficiently.
• Establishes, monitors and maintains the planned daily routines/schedules of group living.
• Supervises the provision of basic living needs, such as food, shelter, clean clothes, bedding, and other personal items.
• Provides oversight to staff and clients on medication, first aid, nursing care, and works closely with the medical department.
• Interprets, facilitates and instructs personnel on policies and procedures.
• Completes unit-based reports, unit-based program coverage as needed re-allocating personnel and resources in compliance with defined ratios.
• Manages the CFTC schedule of staffing and ensures adequate staffing is in place to meet the demands and needs of the clients and according to DCFS licensing requirements.
• Manages the day to day use of the CFTC fleet ensuring the safety of the staff and clients. Works closely with maintenance on fleet repair and ensures vehicles are maintained and clean.
• Assigns and deploys shift staff in ways that would make best use of their talents and strengths in meeting the needs of clients.
• Orients new workers and volunteers to the program.
• Assists in recruiting and participates in decisions on hiring and termination of shift staff.
• Evaluates the performance of milieu staff and makes recommendations for promotions and other personnel actions.
• Makes final decisions concerning handling of behavioral situations.
• Makes recommendations to administration for policy or program changes.
• Manages administrative matters, including allowance system, household supplies and inventory, maintenance and repair of equipment, etc. as applicable.
• Insures that proper medical and health care is provided under the direction of the nurse and doctor.
• Maintains a community-oriented approach within the CFTC, including good public relations with community persons and organizations as well as developing a healthy interest and activity in the children in the community.
• The ONS acts as the Supervisor on Duty when scheduled to work, following all guidelines of the Supervisor on Duty Procedure.
• Participates in staff conferences, in-service training, and other activities to improve own knowledge and to share knowledge with other staff.
• Demonstrates a commitment to continuous quality improvement in all aspects of the position.
• Participates in the development and implementation of continuous quality improvement activities as assigned.

• At least 25 years of age.
• Bachelor’s degree preferred in Human Services field. Bachelor’s Degree required with a minimum of two years’ experience working within a youth-oriented, Human Services setting.
• Must have one year of full-time experience in a residential child care program.
• Must demonstrate skill in working with and managing children of the type served in the program.
• Demonstrates ability to work cooperatively with administration staff and persons external to the program.
• Valid Illinois driver's license with DCFS driver's clearance on file.
• No history of child abuse or neglect.

Equal Opportunity Employer M/F/D/V


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