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Treatment Services Manager-LCSW

Location:Chicago, IL
Benefits:medical, dental, generous 401k employer match, employer paid life insurance/LTD/ADD, generous PTO
Employment Type:Full Time
Department:Other
Description:Reports directly to the Director of Residential Services. Supervises and provides direction to therapists/case managers in the Child and Family Treatment Center/Family Community Homes program. Administers assigned program(s) within the general policies and guidelines of the Agency; provides overall leadership, supervision and coordination to develop and maintain effective team delivery of services to clients. Allocates resources to ensure provision of treatment 24 hours, 7 days a week. Use of effective verbal and written communication with staff, referring agencies, clients and families as well as use of verbal and physical intervention skills with clients weighing a minimum of 50 lbs. The use of physical intervention skills requires frequent kneeling and return to standing position without assistance. Monitors and evaluates programs assigned. Frequent use of computer. Maintains flexibility to adjust work schedule according to Agency needs. Demonstrates quality leadership to enable the smooth operation and correlation of services. Treatment Services Manager is available, on-call 24 hours, 7 days a week.


JOB RESPONSIBILITIES:
• Develop, coordinate and implement program services consistent with program objectives and agency policies.
• Responsible for ensuring that assigned programs meet all defined outcomes of Performance Based Contracts and Medicaid benchmarks.
• Coordinates and provides oversight on treatment services from intake through post-discharge.
• Ensures compliance with defined contractual documentation requirements within established time frames.
• Review and approve documentation for submission to permanent record.
• Provides leadership in treatment planning. Assist team members in development of treatment plan for client including plan for visits, family contact, life skill education, crisis intervention etc.
• Monitors the individual treatment and discharge plans of the clients and progress made through the systems as established.
• Insure adequate coordination takes place with family, community resources and other agency programs for sound linkage and flow of services.
• Participates in team meetings and uses other meetings to accomplish the objectives the agency has for clients and families.
• Facilitate and/or monitor clinical staffings, team meetings as deemed appropriate.
• Maintains and tracks required entries into agency data system(s).
• May personally counsel clients, provide case management services and other services as necessary.
• Provide direct supervision to staff assigned and oversees work schedules to ensure program needs are in compliance and coordinate/ monitors for proper provision of treatment services.
• Responsible for conducting and documenting regular supervision meetings with assigned staff.
• Holds regular staff meetings for each area of assignment.
• Works collaboratively with Vice President of Human Resources in ensuring knowledge of and adherence to personnel policies and practices.
• Interviews, employs, and makes recommendations for disciplinary action and termination of staff within area of responsibility
• Actively involved in planning and delivery of training related to own area of expertise and needs of programs supervised.
• Works collaboratively with other Agency staff to ensure a well-planned and cooperative total Agency team approach to programs and services.
• Maintains agency and departmental procedure manuals recommending changes affecting program operations.
• Committed to and works effectively with clients and staff in a culturally diverse environment.
• Demonstrates a commitment to and participates in Performance Quality Improvement (PQI) including completion of required documentation.
• Assumes other administrative tasks as assigned.

QUALIFICATIONS:
• Must be 21 years of age.
• Master's degree in social work (or a related field) with at least three (3) years of post degree experience.
• Must be LCSW, LCPC or Licensed Clinical Psychologist (or eligible for licensure) in State of Illinois. LCSW preferred.
• Must have a valid Illinois Driver’s License with no suspensions in effect in the previous three (3) years.
• Must have personal vehicle or access to personal vehicle.
• No history of child abuse or neglect.


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